Support + Status
Clear next steps when PlayMechi feels unclear.
This page is the fastest recovery lane for PlayMechi Weekend Cup Season 1, sign-in trouble, payment questions, and broken screens. If you are stuck, start here instead of guessing.
WhatsApp support live+254 733 638 841Screenshot-first bug reporting
Registration help
Use this if you are trying to enter Weekend Cup, your slot looks unclear, or you need the direct register route again.
Register for Weekend Cup
Need help with payment?
If you paid and the slot still looks pending, start here first. We can check the payment trail and tell you the next move.
Open payment help
Sign-in or account help
Use this if you keep getting sent back to login, your account feels stuck, or a protected action will not let you continue.
Open account help
Report a bug
If the screen is broken, a button does nothing, or the flow feels wrong, send a screenshot and the route so the team can fix it fast.
Report an issue
Before you retry
- If payment already succeeded, do not pay twice right away. Open payment help first with your reference if you have it.
- If a vote or suggestion did not stick, sign in again once, retry the action, then use support if it still fails.
- If a page looks wrong, include the exact route and a screenshot. That is the fastest way to get it fixed.